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Privacy Policy.

Privacy & GDPR.

Any information you share on this website, such as through contact forms or newsletter sign-ups, is used only to respond to you, provide updates, or share resources. Your information is kept safe and private in line with GDPR. It will not be shared with third parties without your consent. You can request access, correction, or deletion of your data at any time by contacting us at  tosin@balmandnook.com.

Terms of use.

This website is for personal use. Content may not be copied, shared, or used without permission. Please use the site responsibly.

Disclaimer.

The content on this website is for general wellness guidance and information. It does not replace professional advice. Links to other websites are for convenience, and Balm & Nook is not responsible for their content.

Intellectual property.

All content, including text, images, and logos, belongs to Balm & Nook and is protected by copyright.

Contact.

For questions or concerns, email us at: tosin@balmandnook.com

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Frequently Asked Questions (FAQ).

What is the difference between Coaching, Counselling, and Group Work?

  • Coaching: Focused on goal-setting, taking action, and personal growth. Coaching helps you clarify priorities and take deliberate steps.

  • Group sessions: A guided group environment to experience, gain insight, and build meaningful connections with others in a supportive setting.

  • Counselling: A safe, confidential space to explore emotions, process challenges, and understand recurring patterns.

What if I need urgent support or am in crisis?

Balm & Nook’s services are not emergency support. If you are in crisis and need immediate help, please contact your national or local emergency services. If you are in the UK, please call 999 or Samaritans on 116 123.

Is your work supervised?

Yes. My work is supervised by a licensed professional to ensure the highest standards of care. Supervision provides guidance, support, and oversight, so clients receive safe, ethical, and effective services at all times.

What happens in a first session?

In the first session, we discuss your goals, needs, and expectations, agree on boundaries and contract to ensure clarity, comfort, and a tailored approach across all our services.

Are sessions confidential?

Yes. All sessions are confidential. The only exceptions are if there is a risk of harm to yourself or others, or if disclosure is required by law.

Can I switch between coaching and counselling?

No. They are distinct services with different approaches. To get the most from your experience, please choose the one that best fits your current needs.

How long are the sessions and how much do they cost?

One-to-One Coaching:

  • Cost: £50 per session.

  • Length: 60 minutes.

  • Initial Session: Free 30-minute consultation.

  • Recommended Duration: Weekly for 6 weeks.

Group Wellbeing Coaching (Opening early 2026)

  • Cost: £25 per session.

  • Length: 70 minutes.

  • Group Size: 4–6 people.

  • Initial Session: Free 15-minute

  • Recommended Duration: Weekly for 8 weeks, progress review after.

One-to-One Counselling (Opening late 2026)

  • Cost: £60 per session.

  • Length: 50 minutes.

  • Initial Session: Free 30-minute consultation.

  • Recommended Duration: A minimum of 12 weekly sessions is required to build a collaborative therapeutic relationship, with progress reviewed thereafter.

What types of coaching do you offer?

I offer mental wellbeing, life, and personal development coaching to help you gain clarity, strategies, and measurable progress toward your goals.

Are sessions online or in-person?

All sessions are held online via Google Meet.

How does payment work?

Payment is required before sessions and can be made via Bank Transfer (BACS) or PayPal.

Who can access Balm & Nook’s services?

Balm & Nook’s services are available to adults aged 18 and over.

Are your services available internationally?

Our services are currently available only to clients based in the UK.

Can I reach out between sessions?

Limited support is available via message or email for brief questions or guidance. Major issues or concerns should be discussed in your next session.

Are you insured and a member of a professional body?

Yes, I am fully insured and a student member of BACP (British Association for Counselling and Psychotherapy).

What is your policy on cancellations, rescheduling, and refunds?

Prepaid sessions are non-refundable. Sessions can be cancelled or rescheduled with at least 48 hours’ notice at no charge. Late cancellations or missed sessions will be charged in full.

How do I get started?

Click Connect to book a session or send a message. Guidance and intake forms will be provided.

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